Returns & Exchanges
We want you to be completely satisfied with your hardware and digital streaming equipment. If your product is defective or doesn't meet your technical requirements, you can return it within 30 days of delivery.
Initiate Your Request
Log into your account and navigate to the order history section to select the electronic items you wish to return and receive a Return Merchandise Authorization (RMA) number.
Prepare the Package
Securely pack the device in its original manufacturer packaging, ensuring all cables, manuals, and peripheral components are included to avoid restocking fees.
Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location, keeping your tracking number for reference.
Quality Inspection & Refund
Our technical team will inspect the hardware for damage; once approved, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing